Frequently Asked Questions

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Here are the answers to some of the questions we get asked all the time.

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Or, How long is a piece of string?

Because the process of creating video is so varied, it is really difficult to pin down a price for our services without having a good sit down with you and talking over your project. You will find some prices on our website, the amount we charged for various projects. These can be something of a guide price for projects but, even still, it’s never wholly accurate. If you have a project you would like us to quote for, please feel free to head over to our ‘Get a Quote’ page now.

Ah, the eternal question. Why can’t you do it yourself… or why can’t your brother’s sister in law’s cousin uncle film it on the smartphone he had for Christmas back in 2010.

Sometimes you might think that all you need for a video is yourself standing in front of a camera. Ultimately, this is up to you but I ask, if someone were to come to you and ask you the same questions about your business, what would you say to them? Would you consider the quality of work you could do in relation to that of an amateur? Would you consider the long hours of study and the honing of your business to be an important factor in the value of your product? Would you instinctively know that you could produce a better piece of work than they are likely to?

So do we.

Ultimately, your video isn’t some vanity project to show off to your friends. It exists to help people engage with your products and services. It’s there to sell. That’s what we know how to create and we can do so in relation to your branding and corporate message. Which would you prefer?

Typically, we follow the guidelines laid down by YouTube (Google) for creating streaming video but the finished video can be rendered in to pretty much any format you want including DVD and Blu-Ray. We also offer services for mastering recording mediums, so if you’re after a master DVD or Blu-Ray for your wedding video or would like a gift to give to the people at your presentation, let us know and we’ll quote you for that too.

We currently have 3 different cameras that all shoot in full HD and are all used for slightly different purposes. The Panasonic is a real workhorse of a camera, able to take high quality video for events. It’s the sort of camera that will run and run. For smaller jobs we have a JVC, which is lightweight but has a good build quality but is slightly easier to handle than a full camera. Finally, for the special shots, we use a Black Magic Pocket Cinema Camera. This really is a marvel of technology. The body is not much larger than an iPhone but it produces a picture that is capable of being scaled to cinema quality. The Black Magic is fast becoming our go-to camera for quality production.

As well as this we have a selection of microphones, stands, lights and tripods and cables that can be mixed and matched for whatever project we are working on.

Sure. Of course. Be our guest.

You’ll find our portfolio on the portfolio link above.

We have been making short and corporate videos for the past few years now but it wasn’t until 2014 that Flaming Paper was formed properly. Both Steve and Jo have experienced at making films long before that, however. The first project they worked on together was called “Stalking the Stalker” and was a mockumentary that ended up being featured at the Cannes International Film Festival in 2004. You could say we’ve been making movies for over ten years.

Our terms are long and boring but can be found by following this link here. The basics are simple.

For most jobs, you pay us 50% up front to cover any out of pocket expenses before the production. This might be slightly more if we are having to hire extra equipment for you, but we try not to do that if we don’t have to. Once the final render has been done, you pay us the final 50% and then we deliver it, in whatever formats you have asked for.

Before we even pick up a camera, we will work through exactly what you will be getting for your videos so you will know, shot by shot, what it will look like. We will discuss music and scripts with you as well as tone and timing so, at the end of your project, you’re not going to be surprised by what you see. Unless, that is, you are surprised with delight.

Sometimes, we might be producing work for you on a monthly basis. If this is the case we do require that a direct debit is set up online with our trusted providers at Go Cardless. You will always pay one month in advance as this type of work can usually not be ‘reversed’.

If we are optimising your video we will do our best to get the video listed for the terms that are relevant to your business. This might not always be possible but we should have some idea before we start. Now, Google is a changeable animal and we can’t be held responsible for any changes they might make that knocks your video out of it’s position but we do optimise your videos ethically and using Google’s own guidelines concerning what it wants to see on the internet.

Basically, we are pretty honest and open about what we do and how we do it (although we won’t reveal the secret of our special sauce). If you have any questions, we would prefer you ask us in advance. We want you to go away with a great production having had a great experience working with us.

Yes.

Look, most people are using full HD now. If they’re not, they’re on smart devices which will benefit from having video which is produced at a higher quality. Times have moved on quickly and we are already starting to see early adopters moving towards 4K. You at least want to keep up with the herd, and the herd are currently on 1080p, be that on TVs or boxes like Roku or Crome Cast, or Laptops and Desktop computers. Everybody has full HD. To produce anything less at this point will make you look out of date.

You don’t currently need 4K. Adoption for it hasn’t been particularly swift at the moment. That might change in the future (and YouTube is already set up to handle 4K streams). The resolution is really for large-format projection, such as cinema, and people aren’t seeing as big a benefit as they did between SD and HD in the early days. Certainly, any 32-48 inch television would hardly show a difference because of the spacing for each pixel, so it is only on much larger televisions that it is of real benefit.

For your production, however, we’re still looking at a future where 4K is several years away. By the time you will need to start worrying about it, you will be needing (and wanting) newer videos anyway.

Can we produce it?

YES

Will we?

It really depends on your project and your budget. It’s probably best to talk it through with us here.